We’ve all needed help from a Customer Service Executive at one time or the other. Be it to complain about a product or be it to get information of a product, the role of a customer care executive cannot be ignored. Almost all sectors and industries need customer service executives to handle queries from their customers. In today’s time, customer care has become a popular work from home job for women. With a phone and proper Internet connection, you can be an efficient customer care executive from home, answering queries, selling products or handling complaints of customers.
Regional Language Customer Care Specialist: Work from Home Job for Women
GharSeNaurkri.com with a leading company Brand Protection & Track and Trace Company based in Delhi has an interesting work from home opportunity as a regional language customer care specialist.
Requirements for the position
- The candidate should be a graduate in any discipline, preferably with +3 years of work experience in customer service role. She should have knowledge of the call center industry. Work experience in any IT company is an additional advantage.
- Other essential skills required are good communication and listening skills. She should be confident, display a positive attitude and show an inherent desire to learn and grow and work with integrity.
- The candidate should be comfortable with regional languages Telegu, Kannada, Tamil, or Hindi including English.
- Candidate should be able to solve consumer issues
- Explain the consumers about the various schemes running on client end
- To make outbound calls for customers facing queries and process the queries and request .
- Complete the logs specified by the process (End-of-day target)
- Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
- Document & add new issues/solutions to Knowledge Management Repository
This is a remote job, which women can do conveniently from home. If they want, they can also work at office of the company in South Delhi. Its an excellent work opportunity for women with an excellent package of Rs. 10,000 to Rs. 15,000 per month.
If Interested, Apply here Regional Language Customer Care Specialist-Work From Home- Delhi. Or else, send us your resume at firstname.lastname@example.org