Urban Ladder is a leading online furniture company that aims to provide a curated destination for home solutions, to help the Urban Indian build well-furnished, beautiful homes. It offers a range of new and traditional furniture.
Urban Ladder is looking for Customer Service Executive – Working from Home, Jobs for Moms, Jobs for Women. The job profile is:
- To reach out to customers who bought products from Urban Ladder
- Ask for their feedback, learn more about the customers through survey on phone
- Follow-up by a quick email to them so they can rate Urban ladder
- Role can expand to customer interactions for solving issues / bad reviews and/or suggesting additional products.
What GSN is looking for candidates who have
- Great written communication skills
- Willing to make calls and send email and be open to learning to use other new channels or processes.
- Willing to be an excellent customer advocate internally and stand up for what’s right by the customer.
- Willing to work fast and be flexible with work timings/schedule and availability.
- Have knowledge of and be an active social media user.
- E Commerce and hospitality experience is a huge bonus
Please Contact GSN to know more about this venture. We shall be grateful to answer your queries and shall provide all the support and guidance as desired by you.
Looking forward to hear from you!
Call: +91 8802-360360